Introduction

At FashionFleet.com.in, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions and process for returns and refunds.

Return Conditions

To be eligible for a return, please ensure that:

  • The item was purchased in the last 4 days.
  • The item is in its original packaging.
  • The item is unused and in the same condition that you received it.
  • You have the receipt or proof of purchase.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Intimate or sanitary goods
  • Health and personal care items
  • Items marked as final sale

Return Process

To initiate a return, please follow these steps:

  1. Contact us within 4 days of receiving your order.
  2. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
  3. Our customer service team will provide you with instructions on how to return your item(s).

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.